Listening events

Lancashire and South Cumbria ICB is committed to listening and involving communities and local people in its work. 

The ICB has a statutory duty to involve people and communities in the work we do; to be aware of, and act on, the things that matter to local people about their health. We recognise, appreciate, and support the work of partners to engage and involve people and communities. These listening events are an opportunity to build on this, contributing to collective knowledge and insight about what matters to local people. 

Listening events provide the opportunity and a forum for community representatives, patient groups, local Healthwatch or voluntary, community, faith and social enterprise sector organisations to shape what matters to people in places and communities.

Lancashire and South Cumbria Integrated Care Board (ICB) wants to hear from and engage with people and communities across the system and do so in a number of ways. These events help to test the methods and ways local people are engaged with and provide an opportunity to hear from communities through those who work closest with, or represent, local people. 

If you are from a local community group or community and would like to request a listening event around a community or specific health and care issue, please contact the team by email to

Our listening events will have include senior leadership from the NHS and place-based leaders and involve sharing information about the NHS across Lancashire and South Cumbria, its work and priorities, and work across the health and care partnership. These will be open discussion events with an opportunity for people to ask questions and share their views and for the ICB to listen to local people. 

Where possible, these events will be joined up with local partners in our places. 

Themes, issues and matters for action will be captured, and where possible responses will be shared. The report will be available to partners and stakeholders and will be shared with participants as part of our ongoing dialogue with communities.

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