The survey asked for experiences of cancer treatment among people who left hospital in April May or June 2023.
You can see the results of the 2023 survey by hospitals trust, cancer alliance and regionally on the NCPES website.
National Cancer Patient Experience Survey
The National Cancer Patient Experience Survey asks for feedback from cancer patients (aged 16 years and over), to inform and improve local cancer services across England.
Organisations across the NHS, including commissioners and providers, national policymakers and cancer charities use the results to understand what is working well and which areas need improvement.
You can see the most recent results, on the NCPES website where you can view the data by hospitals trust, cancer alliance and region.
There is a separate cancer patient experience survey for those aged 16 and under - www.under16cancerexperiencesurvey.co.uk.
How to take part
All adult patients (aged 16 and over), with a primary diagnosis of cancer, who have been admitted to hospital as inpatients for cancer related treatment, or who were seen as day case patients for cancer related treatment and have been discharged between April and June each year are included in the survey.
The Cancer Patient Experience Survey takes 10 to 20 minutes to complete. You can complete it online, on paper, or over the phone. If you need help, or need the survey in another language, call the free helpline: 0800 103 2804.
Your response to the National Cancer Patient Experience Survey is anonymous.
For more information about the survey and how to access help and support in completing it, please visit: Help & support - National Cancer Patient Experience Survey.
The survey asked for experiences of cancer treatment among people who left hospital in April May or June 2022.
You can see the results of the 2022 survey by hospitals trust, cancer alliance and regionally on the NCPES website.
Overall, cancer patients in Lancashire and South Cumbria praised the care that they received.
More than 90 per cent of cancer patients in Lancashire and South Cumbria who completed the survey gave their average rating of care as 9 out of ten, against a national score of 8.9.
There were improvements in the number of patients who said they were invited to bring a friend or family member with them when they received their diagnosis – 79 per cent in 2022, up from 73 per cent in 2021. Similarly, there was an increase in respondents who said that their family members or carers were involved in decisions about their treatment when the patient wished them to be - 80 per cent in 2022, up from 75 per cent in 2021.
The four acute hospital trusts in Lancashire and South Cumbria are now developing their own plans for acting and improving on their respective survey results.
They are:
- Blackpool Teaching Hospitals NHS Foundation Trust
- Lancashire Teaching Hospitals NHS Foundation Trust
- East Lancashire Hospitals NHS Trust
- University Hospitals of Morecambe Bay NHS Foundation Trust
To view the results for each hospital trust visit the interactive dashboard online and choose ‘Trust’ on the left-hand menu.
